Hi roberto16900,
sorry for the delay. We checked your log file and we could not figure out what is happening.
To help us investigate, can you please collect debug logs following the steps described in the article below?
https://knowledgebase.nomachine.com/DT10O00163#1.4
You can send the logs directly to forum[at]nomachine[dot]com, adding the title of this topic to the email subject.
Thank you!