Disconnected immediately after connection established

[lawrence.chan]

I am running NoMachine server on Linux and NoMachine Player on Mac (i.e. I want to use my Linux desktop on my Mac).  This is a free version so I’m connecting to a physical display and not a virtual display.  In fact, I have both my laptop and my Linux desktop right in front of me when I was testing this out.  It asked me to accept the key, and I was prompted for username and password (so connection to server is available).  I was able to get authenticated, and on my Linux desktop, I even see a message saying that I’m connected from my laptop.  But after 1 second, there’ll be a message saying that I’m disconnected.  On the Mac side, the window just disappears, with no connection established, and no screen ever seen.

Linux side: ubuntu 12.04 LTS, Gnome, NoMachine free version 4.0.367

Mac side: Mac OS X 10.8.5, NoMachine Player 4.0.352

On the Mac side, I configure my session to use NX protocol port 4000.  On the Linux side, I turned off both “Require permission to let remote users connect” and “Require permission to let the remote users interact with the desktop”.

Anything I’m missing?  Could you please help?

[Britgirl]

Hi Lawrence, I noticed you are using 4.0.352 on the client side and 4.0.366 on the server side.

Can you update both to 4.0.367 (use the automatic updates ;-)).

It is likely to be related to a bug which we’ve fixed in the latest release, here: https://www.nomachine.com/TR12K04092.

[lawrence.chan]

Don’t understand why but today the problem went away and I can use my remote physical desktop successfully.  My server is already 4.0.367.  I’ll upgrade my client to 367 just to make sure.

[Author]

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