Black screen after install

[specter]

Ubuntu 12.04.3 LTS (Clean install from today, updates installed)

nomachine_4.0.369_1_amd64.deb

1. Install nomachine_4.0.369_1_amd64.deb

2. Reboot machine

3. Get black screen with blinking cursor

4. sudo apt-get remove nomachine

5. Reboot machine

6. Boots normally to login screen

Anyone else see this behaviour? Was working fine with earlier builds of version 4.

[fra81]

We are not able to reproduce this behaviour.

Can you send us the client and server logs? Submit to issues[at]nomachine.com referencing the topic title in your subject.

Logs can be extracted using the instructions here:

https://www.nomachine.com/AR10K00697

[reza]

Please,

Reinstall the package as usual and then disable the server:

# update-rc.d nxserver disable

Try to reboot and see if the login screen comes up.

After that, re-enable the server:

# update-rc.d nxserver enable

# /etc/NX/nxserver –startup

See if you can connect.

Disable all services by editing /usr/NX/etc/node.cfg and setting:

EnableDiskSharing key to ‘none’

EnablePrinterSharing key to ‘none’

EnableUSBSharing key to ‘none’

EnableNetworkSharing key to ‘none’

EnableSmartcardSharing key to ‘no’

But not disable the NX service.

Reboot.

See if without the services the login screen comes up.

Stop at any failed step and please send the logs.

• This reply was modified 10 years, 11 months ago by reza.

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