Do you get this error when using version 4 or 3.5.0?
This forum is for dealing with features and problems of version 4. This includes client and server and excludes compatibility problems with older versions, that are managed by our support channel.If you are having problems with 3.5.0, please submit a bug report to issues[at]nomachine.com. You can also search our knowledge base here:
For example: https://www.nomachine.com/AR01F00496