NoMachine file transfer Gnome 3 does not work?

[wernermaes]

Hello

We’re running the latest version of NoMachine Terminal Server Node and Server 6.3.6.

I’ve a connection to a Virtual Desktop GNOME. There is not NoMachine Tray Icon available .

It is neither possible to use drag/drop to do a filetransfer as I cannot move file outside the Gnome window.

Is there a solution for this?

No problem with Mate Desktop Environment

 

Werner Maes

[Britgirl]

This is a limitation in Gnome. Please see here for more details: https://www.nomachine.com/TR10N07312

[wernermaes]

Hello

Ok, that’s nice 😐

In fact it does not work for the KDE Desktop Environment either.

Can you confirm this?

Kind regards

Werner

[Britgirl]

Do you mean that KDE isn’t showing the !M icon in the system tray? Or do you mean that drag and drop isn’t working?

To investigate, please confirm:

– NoMachine version on client, NoMachine version on server
– Linux distribution and specific version on the server
– OS and version on the client
– is it a virtual desktop session, a physical desktop session, or a browser-based session?
– are you dragging from server to client or client to server?

[wernermaes]

Hello again

In KDE the !M icon is not showing in the system tray.

Drag and drop only works from my Windows pc to the KDE virtual desktop. I cannot drag a file from the KDE virtual desktop to my Windows pc. There seems to be a border where the fill can’t get across.

NoMachine version on client and server: 6.3.6

Linux distribution: CentOS Linux release 7.5.1804 (Core)

Windows 7 build 7601

It is a virtual desktop session.

Dragging from server to client does not work, dragging from my Windows client the server works.

Kind regards

Werner Maes

[wernermaes]

Hello again

Update: in the browser based session I encounter the same problem with KDE.

Reminder: with Gnome3 I can’t copy in any direction which is even worse.

Werner Maes

[Tor]

Hi Werner.
There is a known problem with drag&drop on Wayland:

https://www.nomachine.com/TR02P08427

While checking your report we’ve also found a similar issue occurring when running a custom command in a virtual desktop (we’re still investigating it).

Could you please confirm if you’re using Wayland or a custom session running in a virtual desktop?

[wernermaes]

Hello Tor

I’m not using Wayland but I’m running a custom session in a virtual desktop.

Thanks for you tip on how to do a file transfer in Gnome as described in https://www.nomachine.com/TR02P08427.

I cannot see the !M icon in Gnome but I can use the whiteboard.

 

Werner

[Tor]

Hi Werner.
You can track this Trouble Report to know when we’ll release the fix:

https://www.nomachine.com/TR11P08966

Thank you for the kind help in identifying it.

[Author]

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