Forum / NoMachine for Linux / Cannot connect with non-root account
Tagged: connect; user; administrator
- This topic has 8 replies, 2 voices, and was last updated 4 years ago by Britgirl.
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October 26, 2020 at 09:23 #30041cement_headParticipant
Server is Ubuntu 16.04.7 LTS running latest version of NoMachine.
Clients are either Ubuntu 18.04.5 LTS; or Windows10, or Mac O/S (version unknown; recent).
Server is a workstation with multiple login accounts.
Clients can connect to the server without issue is they use the Administrator account in the NoMachine connection dialogues; then once connected they can sign-in/login to the individual User profile using their User credentials.
Clients cannot connect to the server is they attempt to use their User profile connections in the NoMachine connection dialogues.
Is this expected behaviour? If not, how do I enable connecting to the server using User profile logins with the NoMachine dialogue(s).
October 28, 2020 at 08:12 #30099BritgirlKeymasterCan you specify what NoMachine software is installed on server – the free version, Workstation, something else?
What error message/dialog is being shown when non-root users try to connect? Screenshots would be helpful.
October 28, 2020 at 14:20 #30094cement_headParticipantReally? Is there no one from the company here to help?
October 28, 2020 at 14:22 #30104BritgirlKeymasterSee above. Also check whether those users can log in to the remote host by plain SSH.
October 28, 2020 at 15:18 #30107cement_headParticipantNo, non-privileged users cannot connect via SSH
October 28, 2020 at 15:18 #30108cement_headParticipantFree version; “Authentication Denied”
October 28, 2020 at 15:27 #30111BritgirlKeymasterNo, non-privileged users cannot connect via SSH
Then it’s a problem with how you have configured authentication on your system if even with plain SSH users are getting authentication errors.
NoMachine relies on the authentication settings configured on the system, so if that’s not set properly, it won’t work for NoMachine either.
Check this and then rectify. Then try again with NoMachine.
October 28, 2020 at 16:26 #30112cement_headParticipantnon-privileged SSH does not work at all.
How do I fix this? (And shouldn’t the NoMachine installer fix this on installation)?
October 28, 2020 at 17:02 #30115BritgirlKeymasterHow do I fix this?
Questions about how you should configure your Ubuntu system and SSHD would be better off in the Ubuntu forums 😉
And shouldn’t the NoMachine installer fix this on installation?
How would NoMachine be able to do that if it doesn’t know a priori exactly what you did to your system and how you did it? Besides the fact that altering a systems configuration during installation would be unacceptable to most users. NoMachine adapts to what the system’s configuration is set to do when it is installed.
BTW, just a note on SSH support in the free version should you wish to connect using SSH once you’ve fixed your system’s configuration; the free version supports connections via NX. If you want to connect using SSH, you should try the Enterprise Desktop product.
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