Forum / NoMachine for Windows / After remote session freezes and killed, user kept logged without any connection / Reply To: After remote session freezes and killed, user kept logged without any connection
March 25, 2021 at 16:40
#32600
Carin
Participant
Hi PRosa,
Can you send us logs from both the client and server-side, please? You can see the following article for guidance: Collect server and client logs manually.
Please send them as an attachment to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Thanks!