VPS printer issue

[akos]

Hello,

I would like to ask your help. I rent a Mac OS Sonoma and a Catalina based Virtual Machine. I use NoMachine. I can add my both printers on the remote machines. However I have issues with the printing.

On Catalina I can use my HP PageWide Pro 477dw MFP and print US Letter size. I can send documents Brother QL-1110NWB for print in 4×6 inch size but my printer print out blank paper. So I can’t print shipping labels with my local label printer.

On Sonoma both of the printer get paused when I send a document to them for printing.

Of course I can download the documents to virtual machines and copy to my local machine and print. But that would be simpler if could print from virtual machines to my local printer directly. The goal would be to print label with my label printer.

I never used NoMachine before. Any idea or suggestion would be welcome. Thank you.

[Britgirl]

Hi, the screenshot didn’t attach, can you submit it to forum[at]nomachine[dot]com and we will upload it to your topic. Thanks.

[Britgirl]

So you can print regular letter size sheets. The problem is printing labels only on Catalina, correct? On Sonoma, printing pauses.

We need to see the logs from both sides (OS host you are connecting from and the macOS you are connecting to when you reproduce the two separate issues. See the following document for full instructions and send everything to forum[at]nomachine[dot]com. https://kb.nomachine.com/DT07S00243

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[Author]

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