Not maintaining connection

Forum / NoMachine for Linux / Not maintaining connection

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  • Author
    Posts
  • #49447
    rfemali3
    Participant

    I have installed NoMachine on a fresh Debain 12 install. When I try to connect to this machine from either of my 2 Mageia 9 systems or my Windows 10 system, I can see on the Debian a message that my desktop is being viewed but I get a white screen on the machine trying to connect, a couple of messages that it is tring to reconnect, and then finally a connection reset error (error 104 on the Mageia systems and error 108 on the Windows system). I have attached the logs from my primary Mageia system and can supply the others if needed.

    #49456
    Bilbotine
    Participant

    Hi rfemali3,

    There was an upload error, can you please send us the files via email, to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email ?

    Thanks

    #49531
    Britgirl
    Keymaster

    We received client side logs, but we need to see the server side logs.  You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

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