Nxplayer fails to open on Win10

Forum / NoMachine for Windows / Nxplayer fails to open on Win10

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  • #49941
    biglia
    Participant

    The original thread https://forum.nomachine.com/topic/nxplayer-fails-to-open-on-win10 has been closed, I’m rewriting in a new one

    Also with lastest version 8.14.2 I’ve same problem, nxplayer fails to open.

    Same error in two different PC.

    Same error when AVG is disabled.

    nxplayer run only in safe mode.

    I try again with every new version but I always have the same problems

    #49951
    Britgirl
    Keymaster

    Hi, in my last post I suggested to try monitoring the system calls when the player starts. I’ll paste my old reply here for convenience…

    We don’t see much difference in the processes besides the Memory Integrity being enabled only on the troublesome system. We can only assume that the differences must lie in the way the two machines are configured. Maybe monitoring to know what happens in system calls could be useful when the player starts?

    i) Download Process Monitor https://docs.microsoft.com/en-us/sysinternals/downloads/procmon (it doesn’t require installation)
    ii) Right-click on Procmon.exe and select “Run as administrator”
    iii) Click on “Filter” in the top menu, then “Filter…”, click “Add” and set the filter:
    * Column: Process Name
    * Relation: is
    * Value: nxplayer.bin
    iv) Click “Add” then “Apply”.
    v) Click on “File” then “Clear”
    vi) Start the NoMachine client, and let Process Monitor capture data for about 30 seconds
    vii) Click the magnifying glass icon in the toolbar to stop capturing
    viii) Click “File” in the top menu, then “Save…” (PML file)
    ix) Create also a TXT summary. Click “File” > “Export…” > “Text File”

    #49960
    biglia
    Participant

    I sent PML file for email

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