NoMachine client fails to run the second time

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  • #50923
    lI_Simo_Hayha_Il
    Participant

    I am using NoMachine for years to connect remotely to other systems I own. However, lately it just doesn’t work.
    I am installing the [RPM](https://downloads.nomachine.com/download/?id=2) from their official website, runs fine for few times while I am setting it up, but the next day, when I try to start it, the icon in the task manager looks like it is trying to run for 2 seconds and then vanishes. Then only line that is written in journal is this:

    ignoring sourceSize request for image url that came from grabToImage

    That’s it, no errors, nothing else.
    If I reinstall it, it works again for couple of times and then fails again. Sometimes, this doesn’t work either.
    Tried with older Kernels, but didn’t help.
    Server works normally, although I am shutting it down onĀ  my machine, I only want outbound connections.

    System:
    Host: fedora Kernel: 6.11.10-300.fc41.x86_64 arch: x86_64 bits: 64
    Desktop: KDE Plasma v: 6.2.4 Distro: Fedora Linux 41 (KDE Plasma)
    Machine:
    Type: Desktop Mobo: Gigabyte model: X670E AORUS MASTER
    serial: <superuser required> UEFI: American Megatrends LLC. v: F33d
    date: 10/16/2024
    CPU:
    Info: 16-core model: AMD Ryzen 9 7950X3D bits: 64 type: MT MCP cache:
    L2: 16 MiB
    Speed (MHz): avg: 3625 min/max: 545/5759 cores: 1: 3625 2: 3625 3: 3625
    4: 3625 5: 3625 6: 3625 7: 3625 8: 3625 9: 3625 10: 3625 11: 3625 12: 3625
    13: 3625 14: 3625 15: 3625 16: 3625 17: 3625 18: 3625 19: 3625 20: 3625
    21: 3625 22: 3625 23: 3625 24: 3625 25: 3625 26: 3625 27: 3625 28: 3625
    29: 3625 30: 3625 31: 3625 32: 3625
    Graphics:
    Device-1: NVIDIA AD103 [GeForce RTX 4080] driver: vfio-pci v: N/A
    Device-2: Advanced Micro Devices [AMD/ATI] Raphael driver: amdgpu
    v: kernel
    Device-3: Logitech HD Pro Webcam C920 driver: snd-usb-audio,uvcvideo
    type: USB
    Display: wayland server: Xwayland v: 24.1.4 compositor: kwin_wayland
    driver: N/A resolution: 1: 3440×1440 2: 1440×2560
    API: EGL v: 1.5 drivers: kms_swrast,radeonsi,swrast
    platforms: gbm,wayland,x11,surfaceless,device
    API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.2.7 renderer: AMD
    Radeon Graphics (radeonsi raphael_mendocino LLVM 19.1.0 DRM 3.59
    6.11.10-300.fc41.x86_64)
    API: Vulkan v: 1.3.296 drivers: N/A surfaces: xcb,xlib,wayland
    Audio:
    Device-1: NVIDIA driver: vfio-pci
    Device-2: Advanced Micro Devices [AMD] Family 17h/19h HD Audio
    driver: snd_hda_intel
    Device-3: Logitech HD Pro Webcam C920 driver: snd-usb-audio,uvcvideo
    type: USB
    Device-4: Creative Sound Blaster X5
    driver: cdc_acm,hid-generic,snd-usb-audio,usbhid type: USB
    Device-5: KTMicro USB_Audio_Device
    driver: hid-generic,snd-usb-audio,usbhid type: USB
    API: ALSA v: k6.11.10-300.fc41.x86_64 status: kernel-api
    Server-1: PipeWire v: 1.2.7 status: active
    Network:
    Device-1: Intel 82576 Gigabit Network driver: igb
    IF: enp12s0f0 state: up speed: 1000 Mbps duplex: full
    mac: 98:b7:85:01:e3:3e
    Device-2: Intel 82576 Gigabit Network driver: igb
    IF: enp12s0f1 state: down mac: 98:b7:85:01:e3:3f
    Device-3: Intel Ethernet I225-V driver: igc
    IF: enp14s0 state: up speed: 1000 Mbps duplex: full mac: 74:56:3c:4b:74:7e
    Device-4: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
    IF: enp22s0u1u2u3 state: up speed: 1000 Mbps duplex: full
    mac: 34:1b:22:83:0f:1f
    IF-ID-1: bridge0 state: up speed: 1000 Mbps duplex: unknown
    mac: 74:56:3c:4b:74:7e
    Bluetooth:
    Device-1: Intel AX210 Bluetooth driver: btusb type: USB
    Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: F0:D4:15:03:8E:D1 bt-v: 5.3
    Drives:
    Local Storage: total: 5.07 TiB used: 1.08 TiB (21.3%)
    ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 500GB
    size: 465.76 GiB
    ID-2: /dev/nvme1n1 vendor: Kingston model: SKC3000D2048G size: 1.86 TiB
    ID-3: /dev/nvme2n1 vendor: Seagate model: XPG GAMMIX S50 Lite
    size: 953.87 GiB
    ID-4: /dev/sda vendor: Crucial model: CT2000BX500SSD1 size: 1.82 TiB
    Partition:
    ID-1: / size: 464.17 GiB used: 10.99 GiB (2.4%) fs: btrfs
    dev: /dev/nvme0n1p3
    ID-2: /boot size: 973.4 MiB used: 531 MiB (54.6%) fs: ext4
    dev: /dev/nvme0n1p2
    ID-3: /boot/efi size: 598.8 MiB used: 19.3 MiB (3.2%) fs: vfat
    dev: /dev/nvme0n1p1
    ID-4: /home size: 464.17 GiB used: 10.99 GiB (2.4%) fs: btrfs
    dev: /dev/nvme0n1p3
    Swap:
    ID-1: swap-1 type: zram size: 8 GiB used: 23.8 MiB (0.3%) dev: /dev/zram0
    Sensors:
    System Temperatures: cpu: 39.0 C mobo: N/A gpu: amdgpu temp: 35.0 C
    Fan Speeds (rpm): N/A
    Info:
    Memory: total: 64 GiB note: est. available: 61.91 GiB
    used: 44.65 GiB (72.1%)
    Processes: 640 Uptime: 1h 12m Shell: Bash inxi: 3.3.36

    #50939
    Tor
    Participant

    Hi. There are no known issues like the one you’re experiencing, so we can troubleshoot it together by starting from a check of journalctl, it will help to verify if the client is segfaulting. Try to start it, then run journalctl -r and check if the process nxplayer.bin was closed because of a segfault. Copy the line and paste it here in the thread.

    #50949
    lI_Simo_Hayha_Il
    Participant

    Hi Tor, thank you for your reply.
    I just tried to run nomachine client and had the same behaviour.
    However, there is nothing in the logs. Last entry related to nxplayer.bin is from two days ago.

    Dec 02 22:10:50 fedora systemd-coredump[132241]: Process 21327 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Dec 02 22:10:50 fedora systemd-coredump[132245]: Process 20462 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Dec 02 22:10:50 fedora systemd-coredump[132243]: Process 21182 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Dec 02 22:10:50 fedora systemd[2215]: app-NoMachine\x2dbase@b00eadca4b124acf82739b1943e203ee.service: Killing process 20462 (nxplayer.bin) with signal SIGABRT.
    Dec 02 22:10:50 fedora systemd[2215]: app-NoMachine\x2dbase@a5951df69945486dbcafcdebcb7da5b3.service: Killing process 21182 (nxplayer.bin) with signal SIGABRT.
    Dec 02 22:10:50 fedora systemd[2215]: app-NoMachine\x2dbase@80f4e003865b4225b711366c8b97d60c.service: Killing process 21327 (nxplayer.bin) with signal SIGABRT.
    Dec 02 22:10:50 fedora audit[20462]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=20462 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Dec 02 22:10:50 fedora audit[21182]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=21182 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Dec 02 22:10:50 fedora audit[21327]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=21327 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Nov 25 22:06:27 fedora systemd-coredump[137446]: Process 22074 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Nov 25 22:06:27 fedora systemd[2107]: app-NoMachine\x2dbase@4ca3a2c002cf4b0095f48d7477d8b578.service: Killing process 22074 (nxplayer.bin) with signal SIGABRT.
    Nov 25 22:06:27 fedora audit[22074]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=22074 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Nov 24 20:09:13 fedora systemd-coredump[59212]: Process 49077 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Nov 24 20:09:13 fedora systemd-coredump[59210]: Process 55798 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Nov 24 20:09:13 fedora systemd[2108]: app-NoMachine\x2dbase@649b9e4744fe453e928aaca8ec36cd4e.service: Killing process 49077 (nxplayer.bin) with signal SIGABRT.
    Nov 24 20:09:13 fedora systemd[2108]: app-NoMachine\x2dbase@e5781409834a41219367c0e99d37f445.service: Killing process 55798 (nxplayer.bin) with signal SIGABRT.
    Nov 24 20:09:13 fedora audit[49077]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=49077 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Nov 24 20:09:13 fedora audit[55798]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=55798 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Nov 23 20:10:10 fedora systemd-coredump[109915]: Process 39619 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Nov 23 20:10:10 fedora systemd-coredump[109917]: Process 39579 (nxplayer.bin) of user 1000 terminated abnormally with signal 6/ABRT, processing...
    Nov 23 20:10:10 fedora systemd[2109]: app-NoMachine\x2dbase@d3232c829d4c44fa95d74976cc0b0c2a.service: Killing process 39579 (nxplayer.bin) with signal SIGABRT.
    Nov 23 20:10:10 fedora audit[39579]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=39579 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1
    Nov 23 20:10:10 fedora systemd[2109]: app-NoMachine\x2dbase@fa69ea14217d4d8db29e1b2a1e10e9e5.service: Killing process 39619 (nxplayer.bin) with signal SIGABRT.
    Nov 23 20:10:10 fedora audit[39619]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=39619 comm="nxplayer.bin" exe="/usr/NX/bin/nxplayer.bin" sig=6 res=1

    #50969
    Tor
    Participant

    Usually aborts are tracked also in client logs, so we’ve a good chance to find useful hints there. Could you pack your $HOME/.nx folder and send it to forum[at]nomachine[dot]com, please?

    #50974
    lI_Simo_Hayha_Il
    Participant

    I could do that, but I don’t think there is some info there.
    My .nx folder, contains 4 subfolders.
    Config – empty
    fonts – 31 fonts
    temp – empty
    nxegl with 11 log files, but the latest one is from 24th of November.

    All the log files, contain pretty much the same info:

    
    nxeglInterposeInit: Output redirected to '/home/username/.nx/nxegl/2407.log'.
    nxeglInterposeInit: Executable at '/usr/bin/kwin_wayland'.
    eglGetPlatformDisplayEXT: Called with plaftorm '0x31d7' native_display '0x55be1fafcb00' attrib_list '(nil)'.
    eglGetPlatformDisplayEXT: Returning display '0x55be202163e0'.
    
    #50977
    Tor
    Participant

    Interesting, process could not even create the logs directory. Please run the command /usr/NX/bin/nxplayer --log stderr in a terminal, let me know what you see there as output.

    #50978
    lI_Simo_Hayha_Il
    Participant

    The first time I tried to run it, I had no output for about 3 minutes. I canceled it (ctrl+C) and then I tried a second time:

    /usr/NX/bin/nxplayer --log stderr
    Info: Starting NoMachine version 8.14.2.
    Info: Loading settings from '.nx/config/player.cfg'.
    Info: Loaded translation files for 'English'.
    91203 91203 2024-12-05 19:30:31 961.941 Main: Creating the client session.
    91203 91203 2024-12-05 19:30:31 961.991 ClientSession: Initializing session at 0x246dba50.
    91203 91203 2024-12-05 19:30:31 966.956 MainWindow: WARNING! Ignoring window move to position 1572,604.
    91203 91203 2024-12-05 19:30:31 988.406 RecentModel: Initializing recent connection providers.
    91220 91220 2024-12-05 19:30:32 023.058 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    91219 91219 2024-12-05 19:30:32 023.057 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    91230 91230 2024-12-05 19:30:32 069.475 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    91229 91229 2024-12-05 19:30:32 069.856 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    91235 91235 2024-12-05 19:30:32 089.136 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    91203 91203 2024-12-05 19:30:32 127.631 MainPanelView: State changed to 'Initialized'.
    91203 91203 2024-12-05 19:30:32 127.644 ClientSession: Initialized session at 0x246dba50.
    Info: Slave server running with pid 91259.
    Info: Listening to slave connections on port 38071.
    91203 91203 2024-12-05 19:30:32 137.494 ClientSession: Going to add child with pid '91262'.
    91203 91203 2024-12-05 19:30:32 137.520 ClientSession: Now there are 1 running child processes.
    91203 91203 2024-12-05 19:30:32 137.597 Main: Entering the GUI event loop.
    91203 91209 2024-12-05 19:30:32 138.379 RecentManagerDiscovery: WARNING! MDNS query finished too early, going to restart it in a few seconds.
    91265 91265 2024-12-05 19:30:32 171.275 Thread: ERROR! Thread signal failed. Error is 22 'Invalid argument'.
    Info: Slave server running with pid 91270.
    Info: Listening to slave connections on port 44788.
    

    At this point, the client started and I was able to see my servers.
    After I closed the client, this was the rest of the output:

    
    91203 91203 2024-12-05 19:30:44 392.601 ClientSession: Finishing session at 0x246dba50.
    91203 91203 2024-12-05 19:30:44 392.624 MainPanelView: State changed to 'Finishing'.
    91203 91203 2024-12-05 19:30:44 392.638 ClientSession: Stopping session at 0x246dba50.
    91203 91203 2024-12-05 19:30:44 392.643 MainPanelView: State changed to 'Stopping'.
    91203 91203 2024-12-05 19:30:44 392.726 ClientSession: Destroying display client.
    91203 91203 2024-12-05 19:30:44 410.041 MainPanelView: State changed to 'Stopped'.
    91203 91203 2024-12-05 19:30:44 410.057 ClientSession: Stopped session at 0x246dba50.
    91203 91203 2024-12-05 19:30:44 410.296 ClientSession: Finished session at 0x246dba50.
    91203 91203 2024-12-05 19:30:44 410.883 RecentModel: Deleting.
    91203 91203 2024-12-05 19:30:44 410.888 RecentModel: Going to dispose recent connection providers.
    91203 91203 2024-12-05 19:30:44 411.218 Main: Exiting the GUI event loop.
    91203 91203 2024-12-05 19:30:44 411.222 Main: Destroying the client session.
    91203 91203 2024-12-05 19:30:44 412.996 Main: Exiting program with code '0'.
    91203 91203 2024-12-05 19:30:44 495.785 Io/Io: WARNING! Event 0x24a3f240 pid 91267 found at exit.
    
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