Ubuntu MATE crashing using setup GUI

[gcunning]

Hi all,

Struggling to run NoMachine on an old laptop (Dell XPS m1330) running amd64 Ubuntu MATE V22. Crashes following any attempt to input data when defining a new connection (hence I never get to the stage of opening a connection). I regularly run NX on more modern hardware.  Have tried disabling hardware graphics acceleration as suggested for similar problems but no effect. After crash system reports a ‘system error’ but I haven’t analysed that.

Thanks for any help, Geof

[Britgirl]

Can you send us the logs from that Ubuntu machine? Compress the archive of the .nx directory in the user’s home and send to us at forum[at]nomachine[dot]com.

[gcunning]

Many thanks.  A few points: 1. While doing this the machine hung during boot, I had to use the ‘recovery’ startup to get it going.  This might suggest the machine has a hardware fault, so if your diagnostics point that way I won’t be upset! 2. I only need the client (nx player).  It is not clear to me whether I should have the server running at the same time, or not (I have tried both) 3.The ‘nomachine service’ gui seems to work fine. Regards, Geof. PS I am impressed by this service!

Attachments:

1. dot_nx.zip

[gcunning]

Follow up: I had a look at the syslogs and found the attached in kern.log.  I had tried the NoMachine Gui at 21:00.  Does this help?

Attachments:

1. kern.log_.extract.txt

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