Linux host/Windows 11 guest – no audio?

[BetaMaxHero]

Hi,

I am using a Manjaro Linux Host(Arch Linux based) and a Windows 11 Pro guest.
Both the Linux host and Windows guest are standalone computers with monitors.

Both the Linux and Windows versions of NoMachine are at v8.15.3.

I have no audio coming from the Windows guest?
I tried to troubleshoot this for a day, but I could not fix the issue.

On Windows 11 guest in Settings for audio,
I see for output device: “NoMachine Microphone Adapter”?

I believe the above should read something different.

Can you help me to fix the above audio issue?
Thanks! – Great software!

[kubaszym1]

Hi,

If I understand you well, you connect from Windows to Manjaro. In this case, NoMachine Microphone Adapter shouldn’t be set as default. It’s a virtual device that we use to process voice data but only when the machine works as a server. Unfortunately there is a chance that it was set as the default speaker during the installation – we try to handle such situations but maybe it didn’t work in your specific environment. If that’s the case, just switch to your built-in device on Windows before creating NoMachine session.

Meanwhile, I will check if setting NoMachine Microphone Adapter as default during the installation is common on Windows 11.

Regards,

Kuba

[BetaMaxHero]

Hi,

Tried that, still no sound from Windows 11 guest to Linux host?

[kubaszym1]

Hi,

So you tried to switch to a built-in device and it was reset automatically to NoMachine Microphone Adapter? On the print screen that you just sent I see that the adapter is still set as default. Does it set itself at the start of the session?

I’m not sure if I understood you well, do you connect from Windows to Linux or from Linux to Windows? What are your audio settings on Manjaro?

It may also happen because of some internal errors. Can you send us the session logs? Here’s how you can gather them:

https://kb.nomachine.com/DT07S00244

Regards,

Kuba

[BetaMaxHero]

Hi,

Linux is the host and Windows is the guest, so I view Windows remotely on my main Linux desktop.

I hear no audio from Windows when viewed remotely on Linux?

Session logs from both Linux and Windows are attached.

Thank you

Attachments:

1. NoMachineInfo.zip

[BetaMaxHero]

Hi,

Hardware specifications for the Linux host computer and Windows 11 guest computer are attached below:

Thank you.

Attachments:

1. 

   NoMachineWin11.png
   

1. NoMachineLinux.txt

[kubaszym1]

Hi,

Unfortunately we couldn’t reproduce your issues in our labs. Although there is a chance that your audio drivers prevent audio processing the way NoMachine tries to do it. In order to work around it, you can install manually NoMachine Audio Adapter. Please make sure that it’s set as the default device during the session (it should be set automatically). I link you an article about how to install and configure NoMachine Audio Adapter.

https://kb.nomachine.com/AR04T01159

Regards,

Kuba

[Author]

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