Loss of mouse input when in login screen

Forum / NoMachine for ARM / Loss of mouse input when in login screen

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  • #52721
    Krakus
    Participant

    I’m running an Nvidia Jetson Orin Nano board and NoMachine is generally working. However, I’m having trouble when switching users. When I enter the user login screen in Ubuntu to select another user, I see the mouse cursor, but I lose the ability to click with the mouse, rendering the session useless. Reopening the NoMachine session does not help.

    One possible reason for this is that the monitor switches to a higher resolution when exiting the current user session, and is then forced to the original resolution when displaying the login screen through the configuration file. However, this appears to confuse NoMachine. Is there a remedy for this?

    #52742
    Britgirl
    Keymaster

    Hi, are you able to send us the full server-side and player-side logs so we can check them? Enable debug on the server side before reproducing the problem. Complete instructions on how to get both server and player logs are available here: https://kb.nomachine.com/DT07S00243

    Attach here to send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

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