All 9.24.1 new setups stuck in view-only mode

[true911]

I started out here by scanning for view-only and read-only posts, but didn’t find anything

I’m running a few different machines mostly using LMDE6 and one Mint 22.2.  I have three separate installs now, which can each see each other on the network and connect successfully, but the remote has no control over the host desktop in each case.  I have checked settings and view-only is definitely not enabled on any of them.

This must be a fluke or the product wouldn’t survive and I’d have seen many many posts about it.  So it’s something consistent about my setups, I can accept that.  But I don’t know where to start.

I know you’ll need logs, please just specify how and where I can get them and I’ll post them all here.  Thanks for your help and understanding.

[Britgirl]

Hi, yes, logs would be useful to see. You can gather those from the server side host by following the instructions here: https://kb.nomachine.com/DT08U00298

You can attach them here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.

Additionally, we would like to know if adding either of the following 2 options (one at a time) in the node.cfg (/usr/NX/etc/node.cfg) on the Linux server changes anything.

DisplayServerExtraOptions "-eventdelay 0"
 
DisplayAgentExtraOptions "-alteventapi 1"

Please restart the server after adding each option before starting a new connection.

[Author]

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