Can't connect from windows 7 to Ubuntu

[seamus.carroll]

Ubuntu 12.04.3 LTS – nomachine_4.0.362_1_x86_64.tar.gz
Windows 7 – nomachine_4.0.362_1.exe

During install nxd fails to start. I am not finding details for this failure:
nxinstall.log:NX> 500 ERROR: Cannot start service: nxd..

I was able to get it going by running:
sudo ./nxserver --start nxd

When I try to connect using protocol NX and port 4000 the client reports:

Could not connect to the server.
Error is 5: Input/output error

The server log shows:

cat /usr/NX/var/log/nxd.log
Info: Server started with pid 5558 on Thu Nov 7 13:53:39 2013.
Info: Listening for connections on any interface on port 4000.
Info: Accepting connections from any host with encryption enabled.
Info: Connection from 10.33.19.180 port 51754 accepted on Thu Nov 7 13:54:06 2013.
Info: Connection from 10.33.19.180 port 51754 process 5579 started on Thu Nov 7 13:54:06 2013.
Warning: Handler process 5579 exited with code 13, 'Permission denied'.
Info: Connection from 10.33.19.180 port 51754 process 5579 closed on Thu Nov 7 13:54:06 2013.

The only other interesting thing I could find is:

cat nxerror.log
Error: '/etc/NX/server/localhost/client.cfg' has wrong permissions.
Error: '/etc/NX/server/localhost/client.cfg' has wrong permissions.
1878 1878 20:59:40 919.349 System/System: WARNING! Child pid 1887 not handled in system at 0x7fe75b94adc0.

Any ideas? I have looked all over and am not finding reference to this. I used this guide to install:
https://www.nomachine.com/DT09K00056

• This topic was modified 11 years ago by seamus.carroll.

[Britgirl]

It could be a problem with permissions. Can you send us the output of the following command?

ls -laR /etc/NX

You can fix permissions of files in the directory /etc/NX/server/localhost by executing:

sudo chmod 644 /etc/NX/server/localhost/*

If this doesn’t work, then send us what’s in /usr/NX/var. You can send it to issues[at]nomachine.com.

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