Reply To: Cloud interface hangs on connecting on IE9-11 and Safari

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#4358
tom.griffin
Participant

Hello,

Sorry for the delay in replying. Other things have been slowing down our evaluation of NoMachine.

We are still seeing the same issue, when connecting from Internet Explorer.

Attached are the log files.

13:49 – 13:51 is an example of a working connection from from Chrome.

13:52 – end is an example of a hanging connection from IE (same client PC)

NoMachine product and version on local machine, and also on the remote nodes (Workstation, Terminal  Server Node etc. You mentioned only Cloud Server on the main server.

Cloud server on ‘isiscompute’ , terminal server on ‘rutherford’

Whether the problem arises connecting to a physical or a virtual display.

Does not get to that stage – hangs after clocking the server to connect to, before getting to the page where you choose the display/session

Specific local OS version

CentOS release 6.5 (Final) (cloud and terminal server)

Os on the remote server and nodes. If Linux, desktop version (GNOME, KDE, etc) on client and on server.

Gnome Version: 2.28.2