Hello zSeries.
can you send the client and server log files? You can gather logs in this way:
Create a compressed archive of the NoMachine /var/log directory
The NoMachine /var/log directory on Linux is: /usr/NX/var/log. Create a compressed archive (tar.gz) archive from command line.
Run a terminal and move to /usr/NX/var :
$ cd /usr/NX/var/
$ sudo tar cvfz NoMachine-log.tar.gz log
Create a compressed archive of the .nx directory in the user’s home
Run from a terminal:
$ tar -cvp –exclude ‘cache*’ –exclude ‘images’ –exclude ‘recording’ -f – $HOME/.nx | gzip -c >nxdir.tar.gz
How to gather client side logs
Run from a terminal:
$ tar -cvp –exclude ‘cache*’ –exclude ‘images’ –exclude ‘recording’ -f – $HOME/.nx | gzip -c >nxdir.tar.gz