Reply To: No image or desktop changes on client screen

Forum / NoMachine for Windows / No image or desktop changes on client screen / Reply To: No image or desktop changes on client screen

#5530
fra81
Moderator

Hi Justin,

the logs seems to point to a problem related to the video drivers. Can you specify the version of your graphics card so we can try to replicate this issue in our labs?

Please try to disable the hardware acceleration from the NoMachine tray icon on the server machine:

Show the server status -> Server preferences -> Performance

then uncheck “Use acceleration for display processing”.