Hello, did you see the link “What to include” when submitting? It’s just below the box you use to submit a comment.
You’ve missed out some very important information:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
Once we have this information, someone might be able to help 🙂