Please also attach the logs files:
# tar zcf logs1.tar.gz /usr/NX/var/log
# tar zcf logs2.tar.gz /home/
Be sure you include all the information listed here:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
You can send the files to issues[a]nomachine.com making sure you use the title of your forum post as the subject.