Artifacts with NoMachine

[allspark]

Hello!

Thank you for your product, I am testing it currently. And planning to purchase NoMachine Enterprise Desktop Subscription if the testing goes well.

My problem for now are on the provided pictures below.

Server machine:
6.12.16-1-cachyos-lts
NVIDIA-SMI 570.86.16              Driver Version: 570.86.16
plasma version 6.3.1 |  frameworts v.: 6.11.0
wayland

i3-13100F
gtx 1060 6 gb
asus mobo

Client machine
6.8.0-52-generic
NVIDIA Corporation GK104 [GeForce GTX 760]
plasma version 5.27.11 |  frameworts v.: 5.115.0
X11

ryzen 5 1600
graphics processor: NVE4
NVIDIA Corporation GK104 [GeForce GTX 760]

I have tried almost all settings in the settings.png  and in the configuration options when connecting to the client machine. all the same result

Thank you for your help

 

Attachments:

1. 

   artifact_01.png
   

2. 

   artifact_02.png
   

3. 

   artifact_03.png
   

4. 

   settings.png
   

[fra81]

Hello,

I assume you have already tried to disable hardware encoding. Have you also tried to disable hardware decoding in the session menu on the client?

In order to narrow things down, can you try to add this line in the /usr/NX/etc/node.cfg file on the server:

DisplayServerExtraOptions “-refinement 0”

Finally, please send both server and client side logs for further investigation. See https://kb.nomachine.com/DT07S00243 for instructions. You can send them to forum[at]nomachine[dot]com.

 

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