Authentication error after restarting – if I reinstall, it works

[SILKWINGS]

As commented in the subject. NoMachine works until the host is restarted. Then an authentication error appears and is not resolved until NoMachine is uninstalled and reinstalled. On reboot or after a few days, it stops working again.

Version OS Windows 10

Version NoMachine 6.7.2

Please can you help me with this? So far I have only found the solution of uninstalling and reinstalling NoMachine. (logs attached)

Attachments:

1. logs-for-topic-restart-it-stops-working.txt

[Cato]

Hello SILKWINGS,

Please, check this reply: https://forums.nomachine.com/topic/first-time-connecting-session-negotiation-failed-error#post-34887

[SILKWINGS]

Thank you for your quick response.

I have checked the link you provided and the NX user already belongs to the GPEDIT groups you indicated.

What else can I check?

Thank you.

[Cato]

Can you please make sure that nx user privileges are preserved across reboots? If they are and the problem persists, gather server-side logs according to these instructions:
https://knowledgebase.nomachine.com/DT11R00181#1.4
Send them to forum[at]nomachine[dot]com, referencing the topic in the email subject.

[Author]

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