Authentication error on Ubuntu

Tagged: lock screen, login issue, ubuntu

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago by Britgirl.

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August 14, 2020 at 08:41 #28989

bestmo
Participant

I connect to my Ubuntu 20.04 via NoMachine on my macOS Mojave, the Ubuntu OS is made on Google Cloud platform

So I use connect to my Ubuntu normally for a while but when the screen get locked I can’t login again and I just need to do a hard shut down and then reconnect
(see https://i.ibb.co/jbvJDR8/nomachine-tmp.png)

August 18, 2020 at 14:00 #29031

Tom
Participant

Hello,
we confirm the problem.
We are working on a solution.

Regards
Tom

August 18, 2020 at 14:31 #29036

Britgirl
Keymaster

Here is the link to the Trouble Report: https://www.nomachine.com/TR08R09815.

August 21, 2020 at 15:02 #29078

bestmo
Participant

Please let us know when the issue is fixed

August 21, 2020 at 15:03 #29082

Britgirl
Keymaster

If you want to know when the issue is fixed, please insert your email address in the ‘notify me’ box to subscribe to notifications for this specific TR. Thanks!
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