Black Box

[ramkiller1]

Hi All,

I installed nomachine 4.0 on my CentOS 5.9. I have a NoMachine on my windows 7 PC that I try to connect to. I installed it on other centos 5.9 and it worked. This one is giving me a special issue. They all use GNOME. It is a physical computer. I can connect to it using NX port 4000 and enter username and password. Here is where the issue is.

When it is connected, I press through “OK” then, at the end, I get this (see attached image).

Can someone help?

Attachments:

1. 

   prob.png
   

[Britgirl]

Can you try the latest release, NoMachine 4.1? If you are getting the same issue, we will then require the full set of logs.

https://www.nomachine.com/AR07K00677

 

[ramkiller1]

Hi,

I decided before I try it on my main pc, I tried it on another centos (same version). This one was working perfectly fine until.. I removed the 4.0 version and installed the newer version you said to install and reset the linux machine. After the reset, I logged in and now I cannot see the desktop Icons. The only thing that comes up is the nomachine server. I uninstalled the nomachine but I still have the same desktop issue.

If I where to login to root account, I would get this prompt.

Attachments:

1. 

   problem.png
   

[reza]

Check out the following article and follow the instructions in Point 1.

https://www.nomachine.com/AR02L00776

[ramkiller1]

Thanks this link worked to fix the login issue.

Concerning my original problem, I reinstalled to the newer version. I then tried to use nomachine client to connect to the newly installed nomachine.

I have two accounts on that Centos, root and rainbow. On the physical computer, its logged into rainbow. If I try NoMachine with rainbow credentials, I am asked for user authentication. I look on the physical machine, there is nothing asking me to allow or deny any users.

If I try to login as root, I get the black screen in the png image I uploaded.

I decided to go into the nxserver file and change #VirtualDesktopAuthorization 1 to #VirtualDesktopAuthorization 0 and take out the ‘#’.

I then typed service nxserver restart

Try to login again with rainbow credentials, I get the same User Authentication.

On the physical centos, I cannot see nomachine in the taskbar (near the time) compared to other centos I have installed it on. I cannot open the GUI to make any changes.

You mentioned a “full set of logs” where can I find that to send to you?

Attachments:

1. 

   prob2.png
   

[ramkiller1]

Hi,

Disregard my last message that stated I made changes to the server file and it did not work. I tried it again and it stopped asking me for the authentication. But I still get the black screen.

[Britgirl]

Hi ramkiller1, we will still need logs. Follow the instructions here and send to issues[at]nomachine.com

https://www.nomachine.com/AR07K00677

 

https://www.nomachine.com/AR07K00677

 

[ramkiller1]

These are the logs.

I also had another issue with a machine (I recreated the issue to get it into the logs). Another Centos Machine, I this error

Could not start the display server.

Error is 5: Input/output error

Attachments:

1. nx.zip
2. log.zip

[Britgirl]

A lot of bug fixes and improvements have been implemented in recent versions. Could you update and let us know if you continue to have problems. For now I will close this thread. Come and open a new topic if you need to.

[Author]

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