Can connect but no screen update or events

Forum / NoMachine for Windows / Can connect but no screen update or events

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  • #46304
    toddkrein
    Participant

    I have 8.10.1 installed on Linux and on Windows 11. It all used to work just fine, not sure what changed.

    I’m running the server on the Linux box and trying to connect from one of two Windows boxes. I can connect, and I get a picture of the Linux desktop, but it never updates and mouse and keyboard input doesn’t do anything. I’m enclosed a copy of the server side logs.

    Thanks for any help you can provide!

    #46310
    Britgirl
    Participant

    Hi, the logs didn’t attach. Can you send them to forum[at]nomachine[dot]com? Thanks!

    #46318
    toddkrein
    Participant

    Here is the client side

    Attachments:
    #46320
    toddkrein
    Participant

    Server log

    Attachments:
    #46417
    Britgirl
    Participant

    The logs didn’t include var/log/node logs which is what we would need to be able to see any errors, warnings and reasons for not being able to connect.

    Maybe the issue is with it being headless? If you attach a monitor, does anything change? If that is not an option, you could disable the xserver and then sudo /etc/NX/nxserver --restart and connect again (tips are available here for that: https://kb.nomachine.com/AR03P00973).

    If that does not help, we need full logs from the server machine you are connecting to. You can gather up by following the instructions here: https://kb.nomachine.com/DT07S00243. Thanks.

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