Forum / NoMachine for Linux / Can’t create a virtual desktop
- This topic has 7 replies, 3 voices, and was last updated 5 years, 1 month ago by Thonno95.
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September 26, 2019 at 08:33 #23752Thonno95Participant
Hi,
I have an Enterprise Terminal Server with a Domain A, and a Terminal Server Node with a Domain B. (joined with Samba and Winbind).
Domain A and Domain B are trusted so i can login in Domain A with Domain B users.
I can log in, with NoMachine, to the Terminal Server Node but when i try to Create a new Virtual Desktop, connection loads until it gives me the Negotiation error due to the 120 seconds of inactivity.
Can you help me please?
Best regards,
Thonno95.September 26, 2019 at 08:51 #23765BritgirlKeymasterCan you send us the logs of the problematic node? Follow the guidelines here: https://www.nomachine.com/AR10K00697 at
Then send them to forum[at]nomachine[dot]com making sure you put the title of the topic in the subject. Thanks!
September 26, 2019 at 11:52 #23766Thonno95ParticipantHello:
nxserver.log
2019-09-26 10:04:15 285.432 12129 NXSERVER WARNING! User NETINT%%5caascione doesn’t exist in system.
2019-09-26 10:04:15 285.640 12129 NXSERVER WARNING! NXLogin: Cannot retrieve absolute username for user: NETINT%%5caascione.
2019-09-26 10:04:15 286.844 12129 NXSERVER WARNING! User NETINT%%5caascione doesn’t exist in system.
2019-09-26 10:04:15 287.001 12129 NXSERVER WARNING! NXLogin: Cannot retrieve absolute username for user: NETINT%%5caascione.
2019-09-26 10:04:15 287.674 12129 NXSERVER WARNING! Cannot get system groups for user NETINT%%5caascione.
2019-09-26 10:04:15 287.809 12129 NXSERVER WARNING! Error is: 2, ‘No such file or directory’.
2019-09-26 10:04:15 288.340 12129 NXSERVER WARNING! User NETINT%%5caascione doesn’t exist in system.
2019-09-26 10:04:15 288.489 12129 NXSERVER WARNING! NXLogin: Cannot retrieve absolute username for user: NETINT%%5caascione.
2019-09-26 10:04:20 353.730 11837 NXSERVER ERROR! Cannot acquire descriptor from pid 12129. Error is: 2 ENOENT No such file or directory
2019-09-26 10:04:20 353.983 11837 NXSERVER WARNING! Failed to acquire descriptor from server 12129 and /tmp/session-4AFF79B328784FD8A63CE224ADD7D1CC.
2019-09-26 10:06:35 374.284 12129 NXSERVER WARNING! Node did not ping since 120 seconds.
nxerror.log
Info: Handler started with pid 12090 on Thu Sep 26 10:03:58 2019.
Info: Handling connection from 192.168.100.196 port 35462 on Thu Sep 26 10:03:58 2019.
Info: Handler started with pid 12129 on Thu Sep 26 10:04:13 2019.
Info: Handling connection from 192.168.100.196 port 35514 on Thu Sep 26 10:04:13 2019.
12129 12129 10:04:15 287.461 Process: ERROR! Cannot get information for user ‘NETINT%5caascione’.
12129 12129 10:04:15 287.515 Process: ERROR! Error is 2, No such file or directory.
12129 12129 10:04:15 287.562 HostGetUserSystemGroups: WARNING! Can’t get username.
12129 12129 10:04:15 287.602 HostGetUserSystemGroups: WARNING! Error is 2, ‘No such file or directory’.
11837 11837 10:04:20 353.251 Ancillary: ERROR! Can’t connect to the requested socket.
11837 11837 10:04:20 353.332 Ancillary: ERROR! Error is 2 ‘No such file or directory’.
nxd.log
Info: Server started with pid 11974 on Thu Sep 26 10:03:40 2019.
Info: Listening for connections on any interface on port 4000.
Info: Accepting connections from any host with encryption enabled.
Info: Connection from 192.168.100.196 port 35462 accepted on Thu Sep 26 10:03:57 2019.
Info: Connection from 192.168.100.196 port 35462 process 12090 started on Thu Sep 26 10:03:57 2019.
Info: Connection from 192.168.100.196 port 35514 accepted on Thu Sep 26 10:04:12 2019.
Info: Connection from 192.168.100.196 port 35514 process 12129 started on Thu Sep 26 10:04:12 2019.
September 26, 2019 at 11:52 #23767Thonno95ParticipantI send the logs to the mail you mentioned, thank you!
September 30, 2019 at 10:46 #23822mlynContributorHello,
there is a problem when the username forwarded to remote node contains a special character.
We will fix it on next release, please follow up the: https://www.nomachine.com/TR09Q09418
October 4, 2019 at 11:16 #23865Thonno95ParticipantHello,
when will it be fixed? (a.k.a. when is the patch coming out?)Thank you,
Thonno95.October 4, 2019 at 11:35 #23868BritgirlKeymasterThe patch has been queued up (and already fixed) for the next available maintenance, but I can’t say exactly when that will be. We can send you over a link to download a patched package. Can you tell me if you are using RPMs 64 or 32 bit?
October 4, 2019 at 11:57 #23869Thonno95ParticipantThank you for the information, Britgirl.
I’m using 64bit RPM. -
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