Can’t find remote drive

[_Frog_]

Hi,

I update “recently” the free NoMachine client (W10 – NX 8.2.3) and the free NoMachine server (Debian/Sid – NX 8.2.3). When I go to share drive, I can see the Windows drive c:\ as local drive, but I have nothing under remote drive.

I try to find an answer in configuration file (and forum), but find nothing about it. At least, I would like to have /home/user/ and I would mount everything inside it.

Any idea ? I’m using SCP which is less user – friendly than a real mount.

Thx in advance,

[Britgirl]

Hi, we are not aware of issues with sharing remote drives from Debian to Windows.

You say you updated. Was disk sharing working for you in the earlier version?

Logs from the server side would be useful. Enable debug on the Debian machine, reproduce the problem and then gather up the logs. You can send them to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email.

$ sudo /etc/NX/nxserver –debug –enable all
$ sudo /etc/NX/nxserver –debug –collect

(from the following guide https://kb.nomachine.com/DT07S00243, Collect server side logs automatically)

[Majkl]

What previous version was the upgrade from?

We have about 30 users. Most users had a problem with disk mapping after upgrading the client from NXv6/7 to NXv8 (32-bit), uninstalling NMv8 32-bit and installing NMv8 64-bit, but the disk was still not mapped. We are using NoMachine Enterprise Client on Windows 10.

For all of them, the problem was solved by uninstalling the client, rebooting, finding all occurrences of NX files (especially .nx directories in the profile or parts of the old installation that might have been under the user’s profile) and manually deleting them, rebooting, a new installation of NX client 8.2.3 – and the drives started connecting again.

The problem on the client side, the server side could be different (and in the debug log of the server it appeared that the disk for sharing was offered to the client, but it did not appear in the menu in the client). But it could be that we normally manage the install/uninstall/upgrade centrally with ZenWorks and it appeared that there was a remnant of the previous version somewhere that caused the conflict.

We still have some disk issue on the client side, but that probably only applies to the published application mode (Terminal server edition) and not the whole desktop sharing.

(Britgil: Please, did you get the debug log emailed about the falling ED?)

[Britgirl]

Thanks for the additional information.

And we got the logs for https://forums.nomachine.com/topic/user-unable-to-connect-to-nomachine-after-reboot as well 🙂

[_Frog_]

Hi,

I apologise for not answering earlier. It is solved with the indication of Majkl. I uninstall NX on the client side, remove all “nx” & “nomachine” directory, install it again and it is working.

I see 2 times the same share, but it is not a big deal.

@Britgirl :

I didn’t really need to use that option until last november. I remember it was working or at least seeing remote drive without any configuration on server side.

I can send you the old & new client side directory if needed.

 

Thanks to you both

[Britgirl]

I see 2 times the same share, but it is not a big deal.

Strange, can you show us a screenshot?

[_Frog_]

Yes :

They have both the same share “/home/froggy/”

The share don’t work anymore if I stop the nx server on client side. It’s why there is a red flag on the drive.

[Britgirl]

Can you attach the image that you wanted to show us (not paste). Thanks!

[_Frog_]

Done 😉

Attachments:

1. 

   Sans-titre.jpg
   

[Britgirl]

Just to update this thread. We were able to reproduce the problem of not being able to import devices to the client from the server and it has been queued up for fixing.

You can use this to track its status.

https://kb.nomachine.com/TR09S10372

 

[_Frog_]

Hi,

Good, didn’t know that it should work without server running on client part.

Another asking, the speed is much lower when copying a file client<->server than using scp.

 

Thx in advance

[Britgirl]

Hi, this topic is going to be closed.

NoMachine Free Edition does indeed work as both client and server. You can shut down the server on the computer you are connecting from if you wish. Alternatively, we also offer Enterprise Client which does not include the server component at all.

If you’re having problems with file transfer, can you please open a new topic? Thanks 🙂

[Author]

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