Connections simultaneous – lags

[Electron]

Hello,

I’m in the trial time to the desktop enterprise product.

I have a problem when 2 clients are connected on the same pc server : the remote desktop become very laggy (maybe 10 FPS) on the both clients

I guess the sharing of these remote desktop have an impact on the server’s resources, but how can I choose this impact ?

I mean I have a good PC’s server which can support both remote desktop (60 fps), how can I manage the performance impact ?

Specs of the PC’s server :

– i7-8700K/RTX 2080 Super/16Go RAM

Thank you,

[Britgirl]

Can you tell us what performance is like when each user connects on their own, so one person connected?

[Electron]

Hello,

Thank you “Britgirl”concerning your interest.

There is any problem when each user is connected independently (any FPS drop) neither server side nor client side.

Best,

[fra81]

Hello,

multiple connections should have a minimum impact on system resources. This looks more like a bandwidth limitation of the network. That may be checked by lowering the quality to the minimum value in the Display settings panel.

[Electron]

Hello,

First of all, thank you concerning these helps!

Unfortunately, there is any problem with the network bandwidth (1Gb) because the quality is already set on the lower setting ( and 30 FPS) and I don’t have any problem when I control 12 computers throught no machine, in the same time without lack of fps.

If the network had problems, problems would appear during the second remote control in the same time.

So my question : what can I set off/on in the options (server / client) to avoid these constant lags ?

Best,

 

[fra81]

Hi,

please try to disable UDP on all connecting clients. To do so, select the connection and choose Edit (or right-click on the connection icon), then click Advanced and uncheck ‘Use UDP communication for multimedia data’.

[Author]

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