Double mouse cursor when resizing the remote display

Forum / NoMachine for Windows / Double mouse cursor when resizing the remote display

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  • #47022
    artemad
    Participant

    I have the problem reproduced 100% of the time when accessing macOS Monterey (Intel) from a Windows 10 machine:

     mouse cursor doubling

    Important detail – I am using the “Resize the remote display” option:

    resize options

    #47036
    Britgirl
    Keymaster

    Hi, thanks for posting the screenshots which show the problem.

    1) Do you have “Show the remote cursor” enabled in the Player settings? Open NoMachine > Settings > Player > Input (https://kb.nomachine.com/DT06S00218 for further reference, chapter 3, if you’re interested).

    2) Is this a headless Mac? Or maybe a Macbook with the lid closed?

    #47038
    artemad
    Participant

    1) If you mean this option, I have tried toggling it and found no difference:

    player settings

     

    2) This is a Mac mini. It has a 1280×1024 monitor connected to it:

    display settings

    #47272
    fra81
    Moderator

    Hi,

    do you mean that the 1280×1024 monitor is “physically” attached to the Mac mini and turned on? Or do you mean that the 1280×1024 monitor is it what you see in the system settings but no real monitor is actually plugged in?

    To investigate further we would need to see the logs. You can gather both server and client side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send them to forum[at]nomachine[dot]com, by referencing this topic.

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