Error is 138: Connection timed out

Forum / NoMachine for Windows / Error is 138: Connection timed out

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  • #21697
    savio2286
    Participant

    I am trying to access my remote machine (which is Linux) from my Windows laptop. However i get this error if i try to connect to it from my home internet. If I try to connect it from elsewhere for example: by sharing my mobile internet via hotspot , there are no issues. The problem is only when i try to connect from my home internet connection.

    please let me know what could be the issue.

    Please find the attached logs

    #21709
    Britgirl
    Keymaster

    Please try submitting the attachments again or send them directly to forum_at_nomachine_dot_com. Make sure you reference your topic when doing so.

    In the meantime you might find some help here:

    https://forums.nomachine.com/topic/double-nat-remote-through-internet
    https://forums.nomachine.com/topic/cannot-connect-error-138

    https://www.nomachine.com/AR11L00827 – How to connect to NoMachine when the server is behind a NAT router or a firewall

Viewing 2 posts - 1 through 2 (of 2 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.