Everytime I restart my Windows Event Viewer error

[x8009]

Hi,

Every time I restart my Windows 10 x64 1903 145 Build newest, first, it has a big delay, and the reason is that NoMachine is delaying the restart not closing it down properly.

The NoMachine Device Server service did not shut down properly after receiving a preshutdown control.

I am using the newest NoMachine, the first time I installed and used it  6.7.6

Can you fix it ?

 

Attachments:

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[x8009]

NoMachine?

Please, any update?

I just moved from (other solution) because they started their own agenda vs personal usage and flagging commercial usage everyone.

And this issue is causing my computer to delay the restart more than 4-5 sec which is crucial for me at my home desktop and laptop. Testing and Changing settings all the time.

Please reply as soon as you can if you need more information

I would really want you to fix this.

[Cato]

Hello x8009,

We reproduced the issue with slow Windows reboot and created the TR:

https://www.nomachine.com/TR03Q09214

We’re also keen to fix it 🙂 We’re currently investigating how much faster can we make NoMachine services respond to Windows preshutdown event.

[x8009]

Ok, thanks

I hope you can fix this.

[Britgirl]

Hi, we’d like to send you a debug version to help us further with investigation. Is this ok with you?

[x8009]

Yes

[Britgirl]

Please check your mail inbox and follow the instructions.

[Author]

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