Green screen after updating to 6.10.12

[rmdailey]

Sorry to pile onto the same thread. I’ve gotten the same problem this afternoon after updating NoMachine to the new version last night. Server and client are both running windows 10 and my resolution is set to 1920×1080 on both monitors, for a total of 3840×1080, client and server. Client has a GTX 1060 6GB card running the latest driver from NVIDIA, version 445.87 and turning off client side hardware decoding fixes the issue. See attached photos

Attachments:

1. 

   Nomachine-Log.png
   

[Britgirl]

The following Trouble Report has been opened:

Green screen when connecting by NoMachine client for Windows v. 6.10.12 to Ultra HD monitors
https://www.nomachine.com/TR05R09689

[fra81]

@rmdailey

Could you send client side logs for inspection? See instructions in https://www.nomachine.com/DT10O00163#2.3. You can attach here or send to forum[at]nomachine[dot]com.

[rmdailey]

See attached logs – I hope they’re complete.

Attachments:

1. nx-2.zip

[fra81]

Unfortunately they’re not complete. There should be a ‘session’ file in the R-* directory that is the actual session log.

[fra81]

Please see here: https://forums.nomachine.com/topic/green-screen-after-updating-to-6-10-12/page/2#post-27695

[Britgirl]

Please refer to:

Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors
https://www.nomachine.com/TR05R09689

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