Intel ARC encoding issues on Arch

Forum / NoMachine for Linux / Intel ARC encoding issues on Arch

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  • #47567
    gerard
    Participant

    I have been having issues with enabling Intel ARC A380 quicksync encoder.

    I have followed all instructions I can and installed Intel-Media-SDK and Media-Driver, Libva etc…
    But alas no luck.

    I did a debug session and noticed some interesting things.

    PS. Also my Audio does not work in NoMachine, yet to get a fix for that. Notice the log errors.

    Attachments:
    #47586
    Britgirl
    Keymaster

    We’re checking the Quick Sync error. With regards to audio, can you tell us the distribution and version, display manager/desktop environment?

    #47599
    gerard
    Participant

    Starting to believe that NoMachine has not realized that the OneVPL is now the replacement to MediaSDK.

    This is only reason I can think of why NoMachine can’t use hw encoding at present.

    But for sake of argument I did install the old mediasdk files according to guides provided and it did not resolve them problem for me. No HW encoding for Intel Arc380 under ARCH.

    I wonder if it works under other Linux distributions that aren’t running a OLD kernel setup.

    #47594
    gerard
    Participant

    Using NoMachine v8.11.3-1 which is on the AUR and works. I have also tried the git version but there is no difference in the behavior in these cases.

    .+=========================. ——————————-
    :++===++==================- :++- OS: CachyOS Linux x86_64
    :*++====+++++=============- .==: Host: AB350N-Gaming WIFI
    -*+++=====+***++==========: Kernel: 6.8.1-4-cachyos
    :++++=====-==: -*****+ Display (DELL S2330MX): 1920×1080 @ 60Hz
    :++========-=. .=+**+. DE: KDE Plasma 6.0.2
    .+==========-. . WM: KWin (X11)
    :=====+++==========++++++++++++++*- CPU: AMD Ryzen 5 3600 (12) @ 4.21 GHz
    .====++==============++++++++++*- GPU: Intel Arc A380
    Locale: en_GB.UTF-8

    #47610
    Britgirl
    Keymaster

    Gerard, you already opened the topic which is handling the audio issue, so we’ll continue with that in your other thread.

    CachyOS (Arch) No audio pass-through

    #47614
    timo
    Participant

    Hi,

    it certainly doesn’t work for us with an Intel ARC 380* on a recent Fedora 39.

    Br,
    Timo

    (*) And UHD Graphics P630

    #47617
    Britgirl
    Keymaster

    OneVPL is now the replacement to MediaSDK.

    Indeed. In fact support for OneVPL will be added in the next update (coming soon).

    #47619
    timo
    Participant

    This is actually fantastic news!

    #48813
    Britgirl
    Keymaster

    Please try the latest 8.12 now that we’ve added support for Intel’s OneVPL.

    #48889
    timo
    Participant

    Just wanted to let you know with 8.12.12 we can finally succefully enable hardware encoding with our ARC A380 (Fedora 40).

    Thanks for supporting this.

    #48893
    Britgirl
    Keymaster

    Thanks for letting us know!

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