Is the paid version tied to 1 platform?

[steveGB]

Hello!

I’ve been looking into purchasing NoMachine Enterprise Desktop. When I went to purchase, I noticed that I can only select one platform for purchase at a time. Does this mean that the enterprise licenses can only be used on Mac and the computers controlled can be on whatever platform I want? Or can I use whatever platform I want on either side? I have users that use Macs and PCs I’d like to accommodate for. So, it is much better if I can use both.

[Britgirl]

Hi,

Let me clarify. Each subscription is for the computer you want to access (the “server”) where the specific package for that OS is already installed, and the subscription is for the specific operating system i.e macOS, Windows or Linux. This means you cannot use a subscription purchased for macOS, let’s say, to activate Enterprise Desktop installed on Windows.

If you have a mix of macOS and Windows computers which your users must remotely access, each of those servers needs its own subscription for that specific OS. So a simple example: there are 5 Macs and 5 Windows server computers which users must connect to. You will need 5 x Enterprise Desktop for macOS and 5 x Enterprise Enterprise Desktop for Windows. Are you looking to purchase Enterprise Desktop Pack? Indeed it’s not possible to mix platforms when purchasing a pack. (But please contact our sales team which will be happy to help).

Instead, on the computers or devices that your users connect from (“clients”), you can install the Enterprise Client package or the mobile app. Clients are free and you can have as many as you like on whichever OS you prefer. Simply install the package for the specific OS.

[steveGB]

Ok! That simplifies things a little bit. The clients (computers we’re connecting from) are varied. But, the computer’s we’re connecting to are Mac outside of perhaps 1 PC. The PC is something we’d only be connecting to for maintenance purposes at the most. It’s encrypted in a manner that prevents remote access with Microsoft Remote Desktop. While I am in person and can always see it, remote service cannot. And I imagine that I can’t just have an enterprise client sit there in trial mode for the off chance for our convenience? It just feels a waste to spend the money for 1 seat that we might connect to maybe once or twice a year.

In any case, this just means I purchase the mac platform?

 

[Britgirl]

You could try the Enterprise Desktop evaluation, it’s freely available.

[steveGB]

I’ve downloaded and tested that I can connect to both OS. Desktop works even on the encrypted PC. I’m just clarifying that I want to buy the Mac platform since we are connecting to mostly Macs.

[steveGB]

One more question,

I see that you have an ARM variant and a MacOSX variant. Nomachine desktop enterprise trial seems to work well enough on both M1 Macs and OSX macs. Should I buy MacOSX or ARM if we have both?

[Britgirl]

The macOS packages are suitable for both Intel and M1 architectures. You can downloaded the package you need from this link: https://downloads.nomachine.com/download/?id=46.

The NoMachine for ARM/Enterprise Desktop for ARM packages are RPM and DEB, so suitable for Linux devices such as the Jetson Nvidia.

[Author]

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