My remote connection isn’t working when off the location network

[djcalical]

My NoMachine connection works perfectly fine while I’m on my location network but I cannot connect when I’m off my local network. Can someone please help? I followed the direction provided on the website but it does not work. I checked my firewall as well

[kroy]

Did you use the instructions from the section “Using NoMachine for remote access to a computer over the internet” from: https://www.nomachine.com/getting-started-with-nomachine?

For more details please refer: https://www.nomachine.com/AR10R01099.

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