NoMachine client on Lenovo laptop

Forum / NoMachine for Windows / NoMachine client on Lenovo laptop

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  • #18624
    grgi
    Participant

    Hi,

    I try to connect my NoMachine Client on my new Lenovo E580 laptop to NX Server but the client is still pending.

    On logs I see no any error. The client connect to the Server but do not open the Desktop Gnome and remain the hourglass in Monitor.

    The remote connection is over OpenVPN.

    In attach the logs of NX Server.

    Thanks in advice

    grgi

    #18645
    Haven
    Participant

    Hello grgi,
    Unfortunately ‘nxserver.log’ file is corrupted.

    But in session logs in node directory we have a lot of errors like:
    Error: Connection to ‘localhost:25001’ proto ‘TCP’ failed.
    Error: Error 113 ‘No route to host’.

    Please check if ‘localhost’ is properly added to /etc/hosts file on the server.
    There should be entries like:
    127.0.0.1 localhost
    127.0.1.1 ‘your server hostname’

    #18663
    grgi
    Participant

    Hi,

    I don’t think, it’s a localhost problem. On Server i can ping localhost.

    But I found a strange behaviour.

    If I link my laptop to a LAN, it’s work fine with NoMachine, but it doesn’t work with a WiFi.

    Any Idea

    Thanks

    #18671
    grgi
    Participant

    Hi,

    I think, it’s a problem with my Lenovo Laptop and its bios Setting.

    Thanks

    #18690
    Haven
    Participant

    Hello grgi,
    The Wi-Fi network problems could explain issues with establish connection to the session.
    There are errors suggesting issues with the connection:
    ProxySession/ProxySession: ERROR! Session failure in stage ‘StageWaitingProxyVersion’.
    ProxySession/ProxySession: ERROR! Shutting down with cleanup timeout expired.

    We need logs from server and client sides to have a full picture and confirm that.
    Please follow the instructions here:
    How to gather debug logs
    Send them to forum[at]nomachine[dot]com making sure to reference your topic.

    Please also consider update server to NoMachine v6.

Viewing 5 posts - 1 through 5 (of 5 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.