NoMachine – Users cannot reconnect a virtual desktop session at the last port

Forum / NoMachine Terminal Server Products / NoMachine – Users cannot reconnect a virtual desktop session at the last port

Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 26, 2020 at 11:26 #26207
    kk-ase-tcsgmail-com
    Participant

    kamal@nmachine:/usr/NX/var/log$ sudo /etc/NX/nxserver --list | grep brian

    1016    brian        1.5.8.13     546D469B850E180AG5450B3C7A92696E nxnode03:4000

    1035    brian        1.5.8.13    1B6B7AAK31B40F4D8J06333D7CC9BF5D nxnode03:4000

    1009    brian        -               CDB14VCE76830155BTFA359DC7CL56C0 nxnode03:4000

    NoMachine Enterprise Terminal Server Subscription – Version 6.8.1

    Couple of users including the above one ‘brian’ disconnected from NoMachine session. When trying to re-connecting to the last session at port ‘1009’, the session is spinning wheel forever. Please let me know, users are complaining because they gonna lose lots of open jobs in their last session. Thanks

    March 27, 2020 at 19:06 #26262
    graywolf
    Participant

    Connect to that session in “shadow” mode: when the session list shows up, keep Ctrl pressed and double click on the required session.

    March 31, 2020 at 08:26 #26343
    kk-ase-tcsgmail-com
    Participant

    Direct connect doesn’t work (just spinning), holding down control pops up the context menu.
    Holding down option doesn’t help (still spinning wheel).
    Holding down command doesn’t help.
    Holding down shift doesn’t help.
    Holding down Fn doesn’t help. So at this point, I’m out of ideas for kicking off a shadow session.

     

    March 31, 2020 at 11:18 #26366
    graywolf
    Participant

    Sorry, my fault. The right combo is Ctrl+Alt+DoubleClick.

    April 1, 2020 at 15:45 #26433
    Tor
    Participant

    So at this point, I’m out of ideas for kicking off a shadow session.

    We’re sorry, we ran out of coffee… The correct keystroke to force connecting through a shadow session on macOS client is Command + Alt + Double click, while on Linux and Windows it is Control + Alt + Double click. We could not use the Control on macOS because it would emit a right click.

    April 6, 2020 at 07:20 #26516
    kk-ase-tcsgmail-com
    Participant

    It’s not helping. Thanks anyway.

    April 6, 2020 at 13:53 #26561
    graywolf
    Participant

    Didn’t it help with recovering the session or didn’t shadowing even work?

    Anyway, would you send server and client logs, if possible?

    How to gather debug logs for support requests

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