OSX – Unable to connect to client in sleep

Forum / NoMachine for Mac / OSX – Unable to connect to client in sleep

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  • #31636
    Steve Farr
    Participant

    Hi all

    I’m currently testing a NoMachine solution to be deployed, I have everything configured but i am unable to connect to any mac that’s sleeping via the web player,  if I give it a kick with [removed] and cancel before I log on this wakes the device and I then can log on,

    Has anyone experienced this before?

    Any help or advice would be amazing!

    Steve

    #31764
    Britgirl
    Keymaster

    We’re not able to reproduce this.

    Are you referring to disk sleep or display sleep? What’s the macOS version? Can you submit a screenshot of your system’s sleep settings? If you connect using the traditional player, what happens?

    Edit: update to the latest version and let us know if it is still occurring.

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