PAM authentication failure but only some users

[jxg134630]

I am unable to start a NX Session, but it looks like it might be at the personal directory level.

Close to 122 users are currently logged in, but a 2 users so far are getting this error.

“Authentication failed, please try again.  When joining a domain, don’t forget to specify the username as domain\user.”

nxerror.log:

5247 5247 11:34:58 123.366 Process: ERROR! Cannot get information for user ‘user01’.

nxserver.log

2016-06-21 08:33:25 674.239  8342 NXSERVER ERROR! Error while trying to authenticate user: user01. NXNssUserManager::auth returned 1
2016-06-21 08:33:25 674.423  8342 NXSERVER ERROR! wrong ‘nxexec authentication’ for user ‘user01’ from ‘10.177.44.231’.

 

[Bilbotine]

Hello jxg134630,

Unfortunately we could not reproduce this issue in our test environment.

Can you please send us the /usr/NX/var/log folder ?

Also type in terminal: # id user01 and send us that user id.

Thanks

[Author]

Posts