Problem with NoMachine on Linux

[nikic]

I have a problem, I recently installed NoMachine in linux, when I am logged in everything is ok otherwise no.

I can’t connect to the Linux PC when it is not logged in.

Is it possible to enable desktop sharing as root user?

As you can see from the image I tried to run the program as root user and this is the result.

I await your response.

[Britgirl]

FYI I have removed the image which shows “Desktop not shared” because it contains sensitive information.

Please tell us Linux distribution and version, desktop environment (LXDE, Gnome, KDE, something else?), and attach the exact message you see when you try to connect.

[nikic]

Linux: Linux mint 22

Error: Physical desktop sharing is disabled on this server.

[Britgirl]

This seems similar to another topic on the forum: https://forum.nomachine.com/topic/stuck-on-desktop-not-shared-after-updating-to-8-13-1 where we didn’t receive logs from the user.

We are unable to reproduce the issue despite several attempts. Can you submit the logs, first enabling debug, then reproducing the error?

You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

Submit the logs to forum[at]nomachine[dot]com making sure to include a reference to this topic. Thanks.

[nikic]

Ok, thank you

[Author]

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