Problem with stuttering mouse

Forum / NoMachine for Linux / Problem with stuttering mouse

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  • #20533
    Sarawara
    Participant

    I am running NoMachine on two desktop computers. Both are running Debian based MX-Linux with an XFCE desktop.

    My client machine runs fine until I connect to the a session to the host machine. Then the mouse on my client machine starts to stutter. This mouse stutter continues even after the NoMachine session is closed and until the computer is rebooted.

    I never had this problem until I installed NoMachine and the problem disappears when NoMachine is uninstalled.

    I think NoMachine is a great program as it allows me to control my server without having a screen, keyboard, or mouse attached. But this problem makes it unusable for me.

    Any ideas please?

    #20547
    Giorgi-G.
    Contributor

    Hi,

    To investigate your issue we need to have logs from both machines.

    1. Please send us logs from this folder /usr/NX/var/log from client machine and also from server. Please collect them when the session is connected. You can attach them here or send them directly to forum[at]nomachine[dot]com.
    2. Are you entering Devices -> Connect USB device menu on the client?
    3. What version of NoMachine do you have installed on your machines?
    4. Does that file /usr/NX/bin/drivers/nxusb.ko exists on both machines?
    5. After closing the session, please run this command

    sudo /etc/NX/nxserver –restart

    Does it help? Logs after running that command also might be helpful.

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