Forum / NoMachine Cloud Server Products / Remote desktop appears to hang
- This topic has 1 reply, 2 voices, and was last updated 10 years, 8 months ago by Britgirl.
-
AuthorPosts
-
February 19, 2014 at 10:22 #2415ethaneeParticipant
Using the Web Portal, logging into the remote machine brings up the desktop which subsequently appears to hang.
Logs from the server are tarred and attached. From nxhtd-error.log:
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] *** glibc detected *** /usr/NX/bin/nxwebclient.bin: free(): invalid next size (fast): 0x0000000000f07ea0 ***, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] ======= Backtrace: =========, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /lib/x86_64-linux-gnu/libc.so.6(+0x7eb96)[0x7fadd9bbbb96], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /usr/NX/bin/nxwebclient.bin[0x423074], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /usr/NX/bin/nxwebclient.bin[0x402dad], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /usr/NX/bin/nxwebclient.bin[0x403906], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xed)[0x7fadd9b5e76d], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] /usr/NX/bin/nxwebclient.bin(_ZNSt8ios_base4InitD1Ev+0x3a)[0x40250a], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] ======= Memory map: ========, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 00400000-00433000 r-xp 00000000 ca:01 924335 /usr/NX/bin/nxwebclient.bin, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 00533000-00534000 rw-p 00033000 ca:01 924335 /usr/NX/bin/nxwebclient.bin, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 00534000-0053c000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 00f02000-00f23000 rw-p 00000000 00:00 0 [heap], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd80c5000-7fadd80d1000 r-xp 00000000 ca:01 420519 /lib/x86_64-linux-gnu/libnss_files-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd80d1000-7fadd82d0000 —p 0000c000 ca:01 420519 /lib/x86_64-linux-gnu/libnss_files-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd82d0000-7fadd82d1000 r–p 0000b000 ca:01 420519 /lib/x86_64-linux-gnu/libnss_files-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd82d1000-7fadd82d2000 rw-p 0000c000 ca:01 420519 /lib/x86_64-linux-gnu/libnss_files-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd82d2000-7fadd82d3000 —p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd82d3000-7fadd8ad3000 rwxp 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8ad3000-7fadd8ad5000 r-xp 00000000 ca:01 420532 /lib/x86_64-linux-gnu/libdl-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8ad5000-7fadd8cd5000 —p, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 00002000 ca:01 420532 /lib/x86_64-linux-gnu/libdl-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8cd5000-7fadd8cd6000 r–p 00002000 ca:01 420532 /lib/x86_64-linux-gnu/libdl-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8cd6000-7fadd8cd7000 rw-p 00003000 ca:01 420532 /lib/x86_64-linux-gnu/libdl-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8cd7000-7fadd8e15000 r-xp 00000000 ca:01 924371 /usr/NX/lib/libnxc.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8e15000-7fadd8f14000 —p 0013e000 ca:01 924371 /usr/NX/lib/libnxc.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8f14000-7fadd8f24000 rw-p 0013d000 ca:01 924371 /usr/NX/lib/libnxc.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8f24000-7fadd8f3c000 r-xp 00000000 ca:01 420525 /lib/x86_64-linux-gnu/libpthread-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd8f3c000-7fadd913b000 —p 00018000 ca:01 420525 /lib/x86_64-linux-gnu/libpthread-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd913b000-7fadd913c000 r–p 00017000 ca:01 420525 /lib/x86_64-linux-gnu/libpthread-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd913c000-7fadd913d000 rw-p 00018000 ca:01 420525 /lib/x86_64-linux-gnu/libpthread-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd913d000-7fadd9141000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9141000-7fadd9148000 r-xp 00000000 ca:01 420523 /lib/x86_64-linux-gnu/librt-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9148000-7fadd9347000 —p 00007000 ca:01 420523 /lib/x86_64-linux-gnu/librt-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9347000-7fadd9348000 r–p 00006000 ca:01 420523 /lib/x86_64-linux-gnu/librt-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9348000-7fadd9349000 rw-p 00007000 ca:01 420523 /lib/x86_64-linux-gnu/librt-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9349000-7fadd9374000 r-xp 00000000 ca:01 925059 /usr/NX/lib/libssh.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9374000-7fadd9473000 —p 0002b000 ca:01 925059 /usr/NX/lib/libssh.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9473000-7fadd9475000 rw-p 0002a000 ca:01 925059 /usr/NX/lib/libssh.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9475000-7fadd9524000 r-xp 00000000 ca:01 924360 /usr/NX/lib/libpixman.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9524000-7fadd9624000 —p 000af000 ca:01 924360 /usr/NX/lib/libpixman.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9624000-7fadd962b000 rw-p 000af000 ca:01 924360 /usr/NX/lib/libpixman.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd962b000-7fadd9640000 r-xp 00000000 ca:01 395333 /lib/x86_64-linux-gnu/libgcc_s.so.1, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9640000-7fadd983f000 —p 00015000 ca:01 395333 /lib/x86_64-linux-gnu/libgcc_s.so.1, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd983f000-7fadd9840000 r–p 00014000 ca:01 395333 /lib/x86_64-linux-gnu/libgcc_s.so.1, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9840000-7fadd9841000 rw-p 00015000 ca:01 395333 /lib/x86_64-linux-gnu/libgcc_s.so.1, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9841000-7fadd993c000 r-xp 00000000 ca:01 420527 /lib/x86_64-linux-gnu/libm-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd993c000-7fadd9b3b000 —p 000fb000 ca:01 420527 /lib/x86_64-linux-gnu/libm-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9b3b000-7fadd9b3c000 r–p 000fa000 ca:01 420527 /lib/x86_64-linux-gnu/libm-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9b3c000-7fadd9b3d000 rw-p 000fb000 ca:01 420527 /lib/x86_64-linux-gnu/libm-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9b3d000-7fadd9cf2000 r-xp 00000000 ca:01 420514 /lib/x86_64-linux-gnu/libc-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9cf2000-7fadd9ef2000 —p 001b5000 ca:01 420514 /lib/x86_64-linux-gnu/libc-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9ef2000-7fadd9ef6000 r–p 001b5000 ca:01 420514 /lib/x86_64-linux-gnu/libc-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9ef6000-7fadd9ef8000 rw-p 001b9000 ca:01 420514 /lib/x86_64-linux-gnu/libc-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9ef8000-7fadd9efd000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9efd000-7fadd9f13000 r-xp 00000000 ca:01 924362 /usr/NX/lib/libz.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadd9f13000-7fadda013000 —p 00016000 ca:01 924362 /usr/NX/lib/libz.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda013000-7fadda014000 rw-p 00016000 ca:01 924362 /usr/NX/lib/libz.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda014000-7fadda076000 r-xp 00000000 ca:01 924364 /usr/NX/lib/libssl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda076000-7fadda175000 —p 00062000 ca:01 924364 /usr/NX/lib/libssl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda175000-7fadda17f000 rw-p 00061000 ca:01 924364 /usr/NX/lib/libssl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda17f000-7fadda36b000 r-xp 00000000 ca:01 925032 /usr/NX/lib/libcrypto.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda36b000-7fadda46b000 —p 001ec000 ca:01 925032 /usr/NX/lib/libcrypto.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda46b000-7fadda498000 rw-p 001ec000 ca:01 925032 /usr/NX/lib/libcrypto.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda498000-7fadda49c000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda49c000-7fadda5cb000 r-xp 00000000 ca:01 925043 /usr/NX/lib/libnx.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda5cb000-7fadda6ca000 —p 0012f000 ca:01 925043 /usr/NX/lib/libnx.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda6ca000-7fadda6d5000 rw-p 0012e000 ca:01 925043 /usr/NX/lib/libnx.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda6d5000-7fadda6e0000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda6e0000-7fadda7ca000 r-xp 00000000 ca:01 925055 /usr/NX/lib/libstdc++.so.6.0.17, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda7ca000-7fadda8c9000 —p 000ea000 ca:01 925055 /usr/NX/lib/libstdc++.so.6.0.17, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda8c9000-7fadda8d0000 r–p 000e9000 ca:01 925055 /usr/NX/lib/libstdc++.so.6.0.17, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda8d0000-7fadda8d3000 rw-p 000f0000 ca:01 925055 /usr/NX/lib/libstdc++.so.6.0.17, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda8d3000-7fadda8e8000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda8e8000-7fadda90a000 r-xp 00000000 ca:01 420528 /lib/x86_64-linux-gnu/ld-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda9a3000-7fadda9a9000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda9bb000-7fadda9be000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fadda9be000-7faddaa03000 r-xp 00000000 ca:01 925056 /usr/NX/lib/libnxcsl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7faddaa03000-7faddab03000 —p 00045000 ca:01 925056 /usr/NX/lib/libnxcsl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7faddab03000-7faddab07000 rw-p 00045000 ca:01 925056 /usr/NX/lib/libnxcsl.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7faddab07000-7faddab0a000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7faddab0a000-7faddab0b000 r–p 00022000 ca:01 420528 /lib/x86_64-linux-gnu/ld-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7faddab0b000-7faddab0d000 rw-p 00023000 ca:01 420528 /lib/x86_64-linux-gnu/ld-2.15.so, referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fffc5fe0000-7fffc6000000 rwxp 00000000 00:00 0 [stack], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fffc6000000-7fffc6001000 rw-p 00000000 00:00 0 , referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] 7fffc615b000-7fffc615c000 r-xp 00000000 00:00 0 [vdso], referer: https://xx.xx.xx.xxx:4443/
[Wed Feb 19 02:08:32 2014] [error] [client 172.31.10.17] ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall], referer: https://xx.xx.xx.xxx:4443/
Attachments:
February 25, 2014 at 09:55 #2546BritgirlKeymasterHi ethanee, can you contact us via issues[at]nomachine.com? We’ve fixed this bug and have a webclient binary available for testing.
-
AuthorPosts
This topic was marked as solved, you can't post.