Forum / NoMachine Cloud Server Products / Request to connect was refused
- This topic has 5 replies, 2 voices, and was last updated 11 years, 11 months ago by
snejok.
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December 4, 2013 at 11:33 #1133
snejokParticipantHello, Dear NoMachine!
I get strange error message in NXPlayer window when try to connect to a virtual display, that look like:
Error: Cannot connect to the host. Request to connect to ‘10.10.19.225’ was refused.’
When I investigate logs, I found this error messages in connection file:
NX> 726 Asking user for disconnect the current user
NX> 599 Cannot connect to the host. Request to connect to ‘10.10.19.225’ was refused.
NX> 599 Reached the maximum number of concurrent sessions on this server
NX> 500 ERROR: Last operation failed.
On server side:
nomachine-enterprise-server-evaluation_4.0.366_2_x86_64.rpm
ALT Linux 6.0.1 Spt
xfce 4.8
On client side:
nomachine-enterprise-client_4.0.366_1_i686.rpm
ALT Linux 6.0.1 Spt
kde 3.5.13.2
It’s fixed by increasing this params:
DisplayLimit 600
ConnectionsLimit 600
Logs from client attached
Attachments:
December 5, 2013 at 14:23 #1173
BritgirlKeymasterThis has been fixed in 4.0.367 (recently released).
Don’t forget to use the automatic updates to get the changes and let us know that everything worked 😉
December 6, 2013 at 19:03 #1191
snejokParticipantThanks for the reply!
Please, don’t close this topic until I test 4.0.367 😉
December 10, 2013 at 18:40 #1214
snejokParticipantHello!
I updated to newest version 4.0.368 and tried to reproduce the problem by setting DisplayLimit to “1” in server.cfg and expect that nxplayer show me the error about “not reached for the user” or something else, when I try to connect two users simultaneously.
But two users successfully connected to the server simultaneously.
Logs and configs attached.
When I set only ConnectionsLimit to “1” and tried to connect simultaneously, all works as expected:
nxplayer show me:
The session negotiation failed.
Error: Reached the maximum number of concurrent sessions on this server
So, I think that my first problem is fixed and maybe I found second problem. (or maybe I don’t understand DisplayLimit behavior)
Attachments:
December 13, 2013 at 17:24 #1277
BritgirlKeymasterBug confirmed. A Trouble Report is open (https://www.nomachine.com/TR12K04131). We’ve added a notification facility to all TRs now, so you can receive an email when the fix has been released.
December 17, 2013 at 22:12 #1340
snejokParticipantThank you!
Oh, very usable feature!
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