Server does not start

[tamkir]

I am trying to evaluate NX Enterprise Desktop in order to use it in my business.

Last week I have installed version NoMachine-Enterprise-Desktop_7.6.2_4 on some of my PC’s and now most of them are running as expected.

After few days of running, one of my PC’s NX server stopped running and now I can no longer restart it, even a reboot wouldn’t help.

I have enabled debug and collect my logs, please see attached.

As I have mentioned before, I am running an evaluation version and the output of nxserver –subscription is:

NX> 622 You appear to run an evaluation version due to expire

NX> 622 on Wed Nov 17 06:44:59 CEST 2021. Please visit the

NX> 622 NoMachine Web site at http://www.nomachine.com/

NX> 622 to acquire a valid subscription.

Can you please help me with solving this problem?

Thanks.

Attachments:

1. NoMachine-log-2021.10.19-18.58.10.zip

[Carin]

Hi again @tamkir,

We checked your logs, but it did not help to narrow down the problem. Would you be willing to install a debug package and collect some additional logs?

[tamkir]

Yes, please send me a link and instructions.

I hope I’ll be able to reproduce the problem with the Debug version.

[tamkir]

Hi Carin,

I have finally managed to reproduce the problem using the Debug version you’ve sent me.

Please see attached logs.

Thanks,

Tamir.

[Britgirl]

Please send them to forum[at]nomachine[dot]com using the topic title as the subject of your email. Thanks!

[Author]

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