Server status is not running

[carlos]

Hi. I installed NoMachine on a laptop with Windows 10 pro, but the server status is not running. Service NoMachine Device Server is running. Need help!

[Britgirl]

Hello, did you carry out a restart of the NoMachine? It is necessary to finish the installation procedure.

[carlos]

Yes, I installed NoMachine twice and restarted the laptop. There is also a second laptop, the same one, a nomachine is also installed on it and it works normally.

[Britgirl]

Logs that failed to submit can be sent to forum[at]nomachine[dot]com. Please insert the title of your topic in the subject. Thanks!

[carlos]

I sent an email

[zaq]

Hello Carlos,

During detecting name of Administrator’s group something went wrong.
Do you use ActiveDirctrory/LDAP/domain users?

To investigate the problem I need output from these commands:

net localgroup

net user nx

and a file adminGroup.txt from this:

"C:\Program Files (x86)\NoMachine\bin\nxdisplay.exe" --admingroup > adminGroup.txt

You can send the outputs and the file to forum[at]nomachine[dot]com.

[carlos]

After adding nx user to administrators group the problem has been resolved.

Thank you for your time.

[Author]

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