Session stuck on connection

[snejok]

Hello, dear NoMachine!

I catched session stuck (see https://www.nomachine.com/forums/topic/clicking-on-spinning-animation-closes-nxplayer-window#post-5468)

Server: nomachine-enterprise-server-evaluation_4.3.30_2_x86_64.rpm

Client: nomachine-enterprise-client_4.1.29_5_i686.rpm

Logs from server, node and client: https://cloud.mail.ru/public/b411ff5d056b/alllogs.tar

 

[Britgirl]

Snejok, you should update the client. Are you able to reproduce it using the latest version on the client side?

[snejok]

Hello,

I catched long connection time (but successful connection). Check the logs, please.

client: nomachine-enterprise-client_4.3.30_1_i686.rpm

 

https://cloud.mail.ru/public/bf26e8c4f717/logs.tar

[Britgirl]

Snejok, please be patient. To go through the logs will take some time. Can I suggest something though? For large environments the traditional support channel is probably better. If you have a customer ID, log in and open your support ticket in the support enquiries section.

[Britgirl]

Please update the software to 4.4.6. A new topic can be opened if necessary.

[Author]

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