Two different NoMachine packages message during update.

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  • #4319
    Sergei
    Participant

    Hello.

    When I’m trying to update my nxserver to version 4.2.26
    I get the following message :

    /usr$ sudo NX/nxserver –update

    NoMachine Workstation Subscription appears to be installed on this host. Two different NoMachine packages can’t be installed at the same time on the same host. Be sure you uninstall NoMachine Workstation Subscription before installing NoMachine.
    I actually has NoMachine Workstation Subscription. I did update of my nx server several times without any problems, and it’s current version is

    /usr$ sudo NX/bin/nxserver –version
    NoMachine Workstation Subscription – Version 4.2.23
    Could you please advice the way to update my NX server .
    Thanks.
    Sergey.

    #4331
    Britgirl
    Keymaster

    What package did you download? Can you show me the link? The message shows that you have tried to install NoMachine on top of a Workstation. The installation procedure interrupts the process in that case so you don’t lose your previous installation by installing the wrong product.

    #4333
    Sergei
    Participant

    I’ve downloaded this file :
    http://download.nomachine.com/download/4.2/Linux/nomachine_4.2.26_1_x86_64.tar.gz

    This is info about my OS:

    /usr$ uname -a
    Linux 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

    /usr$ lsb_release -a
    No LSB modules are available.
    Distributor ID: Ubuntu
    Description:    Ubuntu 14.04.1 LTS
    Release:        14.04
    Codename:       trusty

     

    So I don’t see any issues here .

    Regards.
    Sergey.

    #4336
    Britgirl
    Keymaster

    NoMachine Workstation Subscription appears to be installed on this host. Two different NoMachine packages can’t be installed at the same time on the same host. Be sure you uninstall NoMachine Workstation Subscription before installing NoMachine.

    and

    http://download.nomachine.com/download/4.2/Linux/nomachine_4.2.26_1_x86_64.tar.gz

    You can’t install NoMachine (the link shows the free version) on top of a Workstation (Production Version) as the message states. Install the Update Version of the Workstation on top of the Production Version of the Workstation, or completely remove the Workstation, including the license, and install the free version.

    The Workstation is downloadable from your customer area. Log on to download it.

     

    #4361
    Sergei
    Participant

    Thank you very much.
    Now it works.

    Regards.
    Sergey.

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