Unable to connect from Win 7 to Win 10

Forum / NoMachine for Windows / Unable to connect from Win 7 to Win 10

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  • November 13, 2015 at 12:04 #9074
    sleddog
    Participant

    Just installed NM on win10 system then on a win7 system.

    The connection is over a local wireless network. Both machines can ping and ‘see’ each other over windows networking.

    The win10 can connect to the win7 (connected via wireless); but, win7 cannot connect to the win10 machine.

    Error 138: connection timed out.

    Please advise.

    November 13, 2015 at 14:42 #9082
    kroy
    Contributor

    Can you verify that the firewall is not blocking NX ports on that windows 10? NoMachine use 4000 and 4022.

    November 16, 2015 at 09:24 #9090
    sleddog
    Participant

    Thanks for getting back to me.

    port settings are ‘any’ and ‘any’. Settings on win10 are same as win7

    In addition, on the win10 machine i created a rule associating server.bin to 4000

    November 16, 2015 at 10:38 #9100
    kroy
    Contributor

    Are you using a non-native firewall?

    Please enable debug and reproduce the problem. Send logs from server and client side to forum[at]nomachine[dot]com. Instructions about collecting logs you can find here: https://www.nomachine.com/DT04M00076.

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