Welcome window does not open correctly after install

Forum / NoMachine for Mac / Welcome window does not open correctly after install

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • November 11, 2020 at 08:19 #30298
    leena
    Participant

    I just installed the free version of NoMachine on MacOS and cannot open the application correctly. The display of the application looks off, and I attempted reinstalling it multiple times to no avail.

    Attachments:

    1. Screen-Shot-2020-11-10-at-5.01.54-PM.png

    2. Screen-Shot-2020-11-10-at-5.25.23-PM.png

    November 11, 2020 at 08:20 #30303
    Britgirl
    Keymaster

    What’s the macOS version you have installed?

    November 11, 2020 at 10:36 #30304
    leena
    Participant

    The most recent one- 6.12.3_8

    November 11, 2020 at 10:37 #30306
    Britgirl
    Keymaster

    Sorry, maybe I wasn’t clear. What is the macOS version where you have installed the NoMachine software?

    November 12, 2020 at 09:46 #30312
    leena
    Participant

    macOS Catalina 10.15.7

    November 12, 2020 at 19:03 #30327
    fisherman
    Moderator

    This issue looks like problem with loading fonts. Can you check MacOS console for possible errors related to NoMachine or font loading.

    Additionally can you please compress and upload here $HOME/.nx.

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Viewing 6 posts - 1 through 6 (of 6 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.